[Sonic XL 4K Plus] Checking the Z-axis and Motor

Cleaning the Z-axis

If you're experiencing issues with your Z-axis, start by checking the lead screw for dirt or debris. If it's dirty or has accumulated grease, use a microfiber cloth to wipe it clean. You can also use alcohol for deeper cleaning. After cleaning, consider lubricating the lead screw. For more detailed instructions, please refer to [Sonic XL 4K Plus] Cleaning the Z-axis

If the Z-axis is still unable to move after cleaning, proceed to the next steps

Reconnect the motor connectors

Checking the motor cable connection on your Sonic XL 4K Plus is an important step in ensuring that your device is working properly. If the motor cable becomes disconnected, it can cause your printer to stop working altogether. To check the motor cable connection, follow these steps:

1. Turn off the printer and unplug the power cord.
2. Use an Allen Wrench (Size 2) to loosen the 8 screws and open the front case.

   

   
                                                     Figure 1: Open the Front Case
   
   
3. Verify and reconnect the motor cable.

   

Figure 1-25: Verify and Reconnect the Motor Cable

Check the Z-axis by turning it by hand

If you experience a situation where the Z-axis becomes stuck during printing or if you hear a grinding noise from the motor, it may indicate a problem with the Z-axis mechanism. This issue is often caused by the buildup of dirt, dust, or resin on the Z-axis or even resin that has seeped into the motor, preventing it from moving smoothly.

To check if the motor is working properly, follow the steps below:

1. Turn off the printer.
2. Remove the building plate and resin vat.
3. Use the Size 2.5 Allen Wrench to loosen and remove the top screw from the couple.

   

   
                                      Figure 3: Remove the top screw on the couple
   
   
4. Rotate the couple by hand to check if the motor can freely spin.

   

   
                                                        Figure 4: Rotate the Couple
   
   
5. Rotate the ball screw by hand to confirm its free movement.

   

Figure 5: Rotate the Ball Screw

Regular maintenance of the Z-axis and lubrication can prevent this issue from occurring. For more information, check out [Sonic XL 4K Plus] Cleaning the Z-axis

Contact Support

By following these steps, you can easily check the Z-axis on your device and determine whether they need to be repaired or replaced.

If the issue persists after attempting the above steps, please contact Phrozen support or your authorized reseller for assistance.